Privacy Policy

Ceilao Villas is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

Make a booking or inquiry through our website or third-party platforms.
Sign up for newsletters or marketing communications
Interact with us during your stay (e.g., through surveys, feedback forms, social media or loyalty programs).

Name, contact details (email, phone number), payment details.
Preferences (room type, dietary restrictions, special requests).
Transaction history and stay information.

2. How We Use Your Information

Process bookings and payments.
Personalize your stay and deliver requested services.
Communicate with you regarding your stay or booking.
Send you promotional offers and updates, subject to your consent.
Improve our services and operations through feedback.

3. Sharing Your Information

Third-party service providers (payment processors, booking platforms) to complete your transactions.
Authorities or legal entities when required by law or to protect our rights.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies collect information about your visit, such as the pages you view, the time spent, and the links clicked. You may disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

5. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.

6. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Your Rights

Access, correct, or delete your personal information.
Withdraw your consent for marketing communications at any time.
Lodge a complaint with a data protection authority.

8. Changes to This Privacy Policy

Ceilao Villas reserves the right to update this Privacy Policy. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

9. Contact Us